1. Mandatory Unboxing Video
○ A clear, unedited video from the moment the package is opened is required for any damage claims.
○ Edited or filtered videos will not be accepted.
2. Handling Damage
○ Damages caused after unboxing are not eligible for return or exchange.
3. Product Condition
○ Returned items must be unused, in original condition, and include all packaging and accessories.
4. Refund Timeline
○ Refunds will be initiated within 2 business days of receiving the approved return.
○ Shipping charges are non-refundable.